transform your team in 6 weeks
FlightPlan to Team Excellence
A 6-Week Communication + Collaboration System for Real-World Teams
CLICK BELOW TO WATCH FIRST!
Whether you're leading a crew on-site or managing a remote or hybrid team,
FlightPlan gives you the structure and tools to improve how your team communicates, collaborates, and delivers—without adding stress or cost.
Who is this for?
This course is built for small-to-mid-size businesses across:
Trades Teams
Remote & Hybrid Teams
Project-Based Teams
Field-Based Crew
Professional Services
Whether you’re the team leader or the one trying to hold things together from the middle,
if you're ready for a more cohesive, productive crew—this is for you.
Why This Matters Now
Let’s be honest—things are tight right now. Whilst NZ is emerging from a recession, most small and mid-sized businesses are being extra cautious about where they spend.
But here’s the truth:
Poor communication, misalignment, and lack of trust cost you more—in wasted time, missed opportunities, and burnout.
This course helps you tighten up your team operations so that you save energy, money, and time—and build a crew you actually want to work with.
Why This Matters Now
Let’s be honest—things are tight right now. Whilst NZ is emerging from a recession, most small and mid-sized businesses are being extra cautious about where they spend.
But here’s the truth:
Poor communication, misalignment, and lack of trust cost you more—in wasted time, missed opportunities, and burnout.
This course helps you tighten up your team operations so that you save energy, money, and time—and build a crew you actually want to work with.
Join the Live Online Cohort — Starts June 16th, 2025
Six Weeks to Stronger Communication, Trust, and Performance
Each live session is designed to give you clarity, structure, and community as you bring these tools into your day-to-day work life.
What you'll get:
A step-by-step communication system inspired by aviation
Weekly 90-minute interactive sessions with practical tools Templates, workflows, and structures you can use immediately
Support to embed new habits with your actual team
Not ready just yet? Check out our other options below and sign up for notifications.
What you'll get:
A step-by-step communication system inspired by aviation
Weekly 90-minute interactive sessions with practical tools Templates, workflows, and structures you can use immediately
Support to embed new habits with your team
The FlightPlan Modules
week 1:
Pre-Flight – Building a Clear Communication Foundation
→ Learn how to cut confusion and build consistency
week 2:
Know Your Crew – Building Trust and Psychological Safety
→ Create a team environment where people speak up and step up
week 3:
Cockpit Clarity – Mastering Clear and Effective Communication
→ Use structured communication tools to reduce errors and keep everyone aligned.
week 4:
Clear Flight Plan – Defining Roles, Responsibilities & Accountability
→ Clarify roles and decision-making to boost accountability and get things done.
week 5:
Feedback Fuel – Giving and Receiving Constructive Feedback
→ Turn feedback into a powerful tool for growth and conflict resolution.
week 6:
Smooth Landings – Embedding Sustainable High-Performance Habits
→ Lock in routines and actions that keep your team performing at its best long-term.
week 1:
Aviation-Inspired Communication Foundations
→ Learn how to cut confusion and build consistency
week 2:
Building Psychological Safety & Trust
→ Create a team environment where people speak up and step up
week 3:
Decision-Making & Accountability
→ Clear roles, better choices, and stronger follow-through
week 4:
Feedback & Conflict
→ Learn to handle friction constructively, not avoid it
week 5:
Collaboration & Goal Alignment
→ Get everyone on the same page and moving in sync
week 6:
High-Performance Habits
→ Lock in better ways of working for the long haul
Each week includes action-based tools, guided implementation,
and peer support to ensure real-world momentum.
Each week includes action-based tools, guided implementation,
and peer support to ensure real-world momentum.
STILL NOT SURE?
Frequently Asked Questions
Have questions about FlightPlan? You're in the right place!
Question 1: What if we're not ready to start in June?
Our next Live Online course starts in June, but we have other options if you're not quite ready yet. Take a look at our fully DIY option and get yourself on the waitlist for that. That same waitlist will let you know when our next Live Online course is too so you have choices and can find one that works for you.
Question 2: Does it matter what industry we're in, or what the size of our team is?
Nope! What you'll learn are skills and tools that anyone can use if there are 2 or more of you. Human skills and tools that work regardless of what industry you're in. You'll find our pricing more than competitive - it's actually affordable!! But if you have a particularly large team, or your business requires special processing for expenses, you can contact us directly below and we'll sort it for you.
Question 3: Exactly how much time will this require me to dedicate?
The weekly sessions are 90 minutes each (10am Wednesday NZ) and you can have your team join from where ever they're at. They can even join from a job site if they have Zoom on their phone! There's an additional (optional) Friday "coffee catchup" which is a casual feedback, discussion and question session - join if you'd like to chat and discuss progress.
Question 4: What if I’m still not sure, or have questions not answered here?
Book a 15 min clarity call to explore your options - we're right there with you.
Find the Perfect ROUTE for YouR TEAM
Choose a Flight Path
diy course
$199/person
(Coming Soon - Waitlist Open)
Prefer to work at your own pace, or want to stagger learning across your team?
The DIY version gives you full access to recorded modules, templates, and toolkits—with clear instructions and team-friendly guides.
Discount for teams of 5 or more
6 x Weekly 90-min Sessions (Pre-recorded)
Weekly Coffee Catch-ups (Online - Fridays)
Session Replays + Templates + Action Tools
LIVE ONLINE COURSE
FROM $305/PERSON
Starting 16th June, 2025
6 Weeks to Stronger Communication, Trust, and Performance.
Each live session is designed to give you clarity, structure, and community as you bring these tools into your day-to-day work life.
Discount for teams of 5 or more
6 x Weekly 90-min Live Zoom Sessions
Weekly Coffee Catch-ups (Online - Fridays)
Session Replays + Templates + Action Tools
Ongoing Support via Private Hub
Priority Email Support: Fast responses to your inquiries.
in-person delivery
$450/person
(Waitlist Open)
For larger teams or high-stakes projects, we offer a fully facilitated in-person experience tailored to your environment.
Perfect for off-sites, strategic resets, or culture change initiatives.
Delivered as a 2-day Intensive
Access to Replays + Templates + Action Tools
Weekly Coffee Catch-ups (Online - Fridays)
Ongoing Support via Private Hub
Priority Email Support: Fast responses to your inquiries
(Excl. of Travel & Venue Requirements)
Find the Perfect ROUTE for YouR TEAM
Choose a Flight Path
diy course
$199/person
(Coming Soon - Waitlist Open)
Prefer to work at your own pace, or want to stagger learning across your team?
The DIY version gives you full access to recorded modules, templates, and toolkits—with clear instructions and team-friendly guides.
Discount for teams of 5 or more
6 x Weekly 90-min Sessions (Pre-recorded)
Weekly Coffee Catch-ups (Online - Fridays)
Session Replays + Templates + Action Tools
LIVE ONLINE COURSE
FROM $305/PERSON
Starting 16th June, 2025
6 Weeks to Stronger Communication, Trust, and Performance.
Each live session is designed to give you clarity, structure, and community as you bring these tools into your day-to-day work life.
Discount for teams of 5 or more
6 x Weekly 90-min Live Zoom Sessions
Weekly Coffee Catch-ups (Online - Fridays)
Session Replays + Templates + Action Tools
Ongoing Support via Private Hub
Priority Email Support: Fast responses to your inquiries.
in-person delivery
$450/person
(Waitlist Open)
For larger teams or high-stakes projects, we offer a fully facilitated in-person experience tailored to your environment.
Perfect for off-sites, strategic resets, or culture change initiatives.
Delivered as a 2-day Intensive
Access to Replays + Templates + Action Tools
Weekly Coffee Catch-ups (Online - Fridays)
Ongoing Support via Private Hub
Priority Email Support: Fast responses to your inquiries
(Excl. of Travel & Venue Requirements)
MEET THE FOUNDER & CEO
Hey, I'm Christen!
Aviator, team strategist, and your facilitator.
I’ve spent years helping business teams apply the same clarity, trust, and rhythm that keeps flight crews aligned.
I know first-hand that even a few key communication shifts can unlock huge capacity and peace of mind.
Let’s get your team flying in formation.
18 years in the cockpit
12 years in business
Clients ranging from small, local business teams to large, international operations.
TESTIMONIALS
What others say
"Part of every leader's evolution"
"Leadership is far more complex than assumed. A course like this should be part of every leader's evolution in a changing and challenging environment."
~ Bill Annandale
"Ensuring the company's survival"
"You've shown me how crucial and precise communication should be and what we as a management team need to do to communicate better and ensure the company's survival."
~ Simbarashe Makamure
"My team take more initiative now"
"My team are taking much more initiative now in communicating effectively with each other which makes me more relaxed. "
~ Delicia Moraleda
"The confidence to trust my instincts again"
"Christen gave me the confidence I had lost to trust my instincts again. I realised almost instantly that relating to people and being relatable is the beginning of successful communication."
~ Nicole Burchell
"A depolarising experience"
"This process has been of immense value to our team. It allowed us to sit and get to know each other, appreciate what part each of us play and how we all contribute to the grand total. It's been a depolarising experience - from being separate links, we've become a chain!"
~ Louise Huisamen
"A better communicator in business AND in life"
"You've highlighted communication problems that I wasn't even aware I had and given me a platform to work towards becoming a better communicator in business AND in life!"
~ Greg Mhindu
© Copyright Making Teams Work, 2025. All rights reserved.
